Refund Policy

Refund Policy

1. Purpose

The Refund Policy of Birat Journal of Health Sciences (BJHS) outlines the conditions and procedures relating to payments, printed journal subscriptions, duplicate transactions, and refund requests.

2. Open Access and Reader Charges

BJHS is an open-access, peer-reviewed medical journal published by Birat Medical College and Teaching Hospital, Nepal.

All published articles are freely available online without subscription or access charges.

3. Article Processing Charges

According to the journal's DOAJ record, BJHS does not charge Article Processing Charges (APCs) for publication.

Manuscript evaluation and editorial decisions are based on scientific quality, originality, relevance, and ethical compliance.

As no APC is charged, APC refunds are not normally applicable.

4. Eligible Refund Cases

Refund requests for payments actually collected by the journal may be considered under the following circumstances:

  • Duplicate or accidental payments.

  • Incorrect amounts collected due to administrative errors.

  • Unavailability of ordered printed copies.

  • Cancellation of a paid service before fulfillment, subject to applicable conditions.

  • Failure to deliver a confirmed print order.

5. Non-Refundable Payments

Refunds may not normally be available when:

  • Printed journal copies have already been dispatched and correctly delivered.

  • A requested printing service has been completed.

  • Costs have already been incurred for a specially requested service.

  • A refund request is unsupported by valid payment evidence.

6. Printed Journal Copies and Subscriptions

BJHS publishes both print and online editions. Charges may apply to printed copies, back issues, and print subscriptions.

Refunds for print-related payments are subject to order status, availability, and the conditions communicated at the time of purchase.

7. Refund Request Procedure

Refund requests should be submitted in writing to the BJHS editorial office and include:

  • Name and contact information of the requester.

  • Payment date and amount.

  • Transaction or receipt number.

  • Reason for the refund request.

  • Relevant supporting documents.

8. Refund Processing

The editorial office will review requests and communicate its decision to the requester.

Approved refunds should be processed through an appropriate payment method, subject to banking and transaction requirements.

9. Editorial Independence

Financial transactions, payment disputes, or refund requests shall not influence the peer-review process, editorial decisions, or publication ethics standards.

10. Policy Compliance

This Refund Policy should be read alongside the journal's Open Access Policy, Withdrawal Policy, Publication Ethics Policy, and Paper Prints Policy.

Birat Journal of Health Sciences (BJHS) is committed to maintaining transparency, fairness, and accountability in its publishing and financial practices.